Cart is empty Refund and Return Policy
At bankomat.co.in we strive to provide you with the best quality products and services. We understand that sometimes you may need to return or replace an item, and we are here to assist you. Please read our policy carefully to understand the terms and conditions regarding refunds, replacements, and cancellations.
Shipping
We partner with reliable shipping carriers such as Track On, Skyline, and DTDC to ensure safe and timely delivery of your orders. Once your order is confirmed, it will be processed and dispatched within 7 to 15 business days. Please note that delivery times may vary depending on your location.
Standard delivery time: Minimum 7 days, Maximum 15 days
Order Quality
We take pride in the quality of our products, and all our bankomat machines come with a 1-year warranty on internal parts. If you encounter any technical errors within the warranty period, please reach out to our customer support team for assistance. However, please note that the warranty does not cover damages caused by misuse or unauthorized repairs.
Payment terms
All payments made for bankomat machines are non-refundable. We accept secure payment methods to ensure a smooth transaction process.
Replacement
If you receive a bankomat machine with a technical error within 7 days of delivery, we offer a hassle-free replacement. Please contact our customer support team and provide the necessary details, including video proof of the issue. Once the replacement request is approved, we will initiate the replacement process.
In the case of a damaged product, we will also offer a replacement. However, it is essential to provide video proof of the damage within 7 days of delivery. Once the video proof is validated, we will arrange for a replacement of the damaged item.
Cancellation
We understand that circumstances may change, but once an order is confirmed, cancellation is not allowed. Therefore, we encourage you to review your order carefully before making the payment. If you have any questions or concerns about an order, please reach out to our customer support team, and they will be happy to assist you.
Please note that our refund and return policy is subject to change without prior notice. We recommend reviewing this page periodically for any updates or modifications.
If you have any further questions or need assistance, please don’t hesitate to contact our customer support team. We are here to help you and ensure your satisfaction with our products and services.
Bankomat is a leading Office Automation Brand in India. Innovative products which meet excellent quality & safety requirements make BANKOMAT most trusted products in terms of performance.
Contact Info
- +919717287512
- 1800-309-4505
- sales@bankomat.co.in
- Khasra No. 970,971-72, Raja Vihar Badli Industrial Area, Delhi-110085
